Gutrude Support
Version 1.0 · Updated 2026-10-02
Gutrude is a gut tracker. You log, Gutrude keeps score. Everything you log stays on your iPhone.
Contact
Email [email protected]. Please do not send logs or health details unless you want to. We keep support emails for 12 months and then delete them.
Privacy questions or data requests: [email protected].
Common questions
Where is my data? Only on your iPhone, and in your own encrypted iPhone backup. We never receive it.
How do I export my data? Settings > Privacy > Export my data. You get a ZIP file with your logs, symptoms, meals, suspects and program.
How do I delete my data? Settings > Privacy > Delete all my data. It asks you to confirm. It also resets the analytics ID and the purchase ID. One marker stays: a keychain note of the date your 21 Plus days started, so the 21 days cannot restart. It holds nothing else.
I got a new phone. Where are my logs? Gutrude has no accounts or cloud sync. Restore from your encrypted iPhone backup, or use Export on the old phone. Importing an export is planned for a later version.
What is Gutrude Plus? Plus is on for your first 21 days. No card, nothing to cancel. After that, free features stay free and some Plus features lock. You can keep Plus at any time in Settings > Gutrude Plus > Keep Plus.
How do I cancel or manage my subscription? On your iPhone: Settings > your name > Subscriptions. Deleting the app does not cancel it. Refunds go through Apple at reportaproblem.apple.com.
Restore my purchase on a new phone. Settings > Gutrude Plus > Restore Purchases, signed in with the same Apple ID.
Usage stats and crash reports. They are optional. Change them any time in Settings > Privacy. The app works the same with them off.
Is Gutrude medical advice? No. See below.
Medical disclaimer
Gutrude is for general wellness and self-tracking. It doesn't diagnose, treat or prevent any condition. Always check with a doctor before making medical decisions or big changes to your diet. If you think you have a medical emergency, call your local emergency number.